Hammer West Career Paths

If you are in search of a career with purpose, you are at the right place. Opportunities to learn and grow is the way that we believe you will find purpose in your career. Whether it is Direct Care or an Administrative position, we provide ways for you to find your path to your next position and will work with you to set and achieve your goals along the way.

Scroll down to see where a career at Hammer can take you!

Hammer West Career Path Overview

See an overview of the career progression at Hammer West.

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Case Manager

Brief Description of Role:

  • Arranges for and coordinates service delivery
  • Assures informed choice and consent
  • Helps develop the community support plan based on the person’s needs
  • Complete referrals for services and equipment- Complete referrals for services and equipment
  • Implements and monitors the community support plan
  • Complete necessary documentation to fund supportive services within allotted budget
  • Caseloads average of 45 individuals

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Care Coordinator (Medica)

Brief Description of Role:

  • Offer a Health Risk Assessment annually to review health needs, appointments, equipment, providers, and other supports
  • Create a Care Plan to focus on the areas they want to work on or accomplish a goal
  • Assist in understanding plan coverage
  • Support obtaining covered medications and equipment
  • Communicating with healthcare and service providers
  • Coordinate transitions from a hospitalization or nursing home stay

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Lead Case Manager

Brief Description of Roles

  • Proficiency in all Case management duties (Lead Case Managers carry half a caseload)
  • Training and mentoring new Case Managers
  • Oversight and quality assurance of case management work- In depth knowledge of DHS and Hennepin waiver programs, policies, and procedures
  • Communication with Hennepin County supervisors (as needed)
  • Ability to address any performance concern’s, and motivate CM’s to meet expectations

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Lead Care Coordinator

Brief Description of Role:

  • Training and mentoring new Care Coordinators
  • Oversight and quality assurance of care coordination work
  • In depth knowledge of Medica and managed care programs, policies, and procedures
  • Communication with Medica supervisors (as needed)
  • Ability to address any performance concern’s, and motivate care coordinators to meet expectations

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Customized Support Services (CSS) Director

Brief Description of Role:

  • Supervise, train, mentor and oversee all case managers and care coordination staff’s work
  • Frequent communication with Hennepin supervisors and contact managers, as well as Medica contract manager
  • Develop and implement budget and productivity expectations for department
  • Ensure current DHS, Hennepin, and Medica policies and procedures are communicated to and followed by staff team
  • Advise and inform Hammer leadership/ board of strategic plans or issues within department
  • Hiring new staff and addressing higher level performance concerns as needed

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