Comments on: The “Hammer Quality”: Helping Us Recondition the Way We Think https://hammer.org/blog/2013/09/the-hammer-quality-helping-us-recondition-the-way-we-think/ Resources for Developmental Disabilities Tue, 10 Sep 2013 04:43:28 +0000 hourly 1 https://wordpress.org/?v=7.0.2 By: Elspeth Lucas https://hammer.org/blog/2013/09/the-hammer-quality-helping-us-recondition-the-way-we-think/#comment-70 Tue, 10 Sep 2013 04:43:28 +0000 https://www.hammer.org/?p=176#comment-70 “Ask people what they want”.

I love this! As DSP’s, we must remember that, while we have a “job”, that job is provide the utmost excellence in care for our clients. Our clients often know exactly what they want and we must make sure we provide that to the best of our ability.

Great post!

]]> By: Addie Motzko https://hammer.org/blog/2013/09/the-hammer-quality-helping-us-recondition-the-way-we-think/#comment-69 Fri, 06 Sep 2013 14:32:39 +0000 https://www.hammer.org/?p=176#comment-69 A few years back I attended a disability training and heard a great speaker on this topic who had stories from his own personal experience. It really stuck with me. His name is Norm Kunc and he also works with Emma Van Der Klift. They do trainings together and they have a website. I think you can look up the specific training I attended on their website. It’s called “Hell Bent on Helping.”

]]> By: Ginger Venable https://hammer.org/blog/2013/09/the-hammer-quality-helping-us-recondition-the-way-we-think/#comment-68 Wed, 04 Sep 2013 15:34:54 +0000 https://www.hammer.org/?p=176#comment-68 I really like this message. Thank you for sharing. When offering to help I like to say, “How can I help?” It still gives someone an option to decline but directs their thoughts to the way they might like my help. I’m often pleasantly surprised by where that question takes us.

]]> By: Eric Pederson https://hammer.org/blog/2013/09/the-hammer-quality-helping-us-recondition-the-way-we-think/#comment-67 Tue, 03 Sep 2013 21:45:50 +0000 https://www.hammer.org/?p=176#comment-67 Well said, John. There was a quote from JFK Jr. that said something to the effect of ‘quality lies in the interaction of a staff person and the person with a disability’. Asking is a key part of that quality interaction. The environment, the training, the policies, etc. are all important aspects to quality, but only if they serve to improve upon the interactions that occur every day.

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